For Further Information Please Contact (03) 5941 2004

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Arrival and Departure Policy

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Cabin              check-in 2.00pm;   check-out 10.00am.

Caravan Site   check-in 12.00pm; check-out 10.00am.

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Bookings

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All bookings must provide a valid credit card and photo identification upon check-in.

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To secure a booking, we require a credit card pre-authorisation. Nothing will be debited from your card when making the booking, however, Cancellation Policy as below applies.

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A 50% deposit is required for group bookings and booking during peak season (Easter, Christmas and Public Holidays).

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One Night Stay Policy

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Cabin              additional $25 service fee applies.

Caravan Site   additional $6 service fee applies.

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Cancellation Policy

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No refunds are available should you decide to shorten your stay after arrival.

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Peak Season and Group Booking

Guest(s) may cancel free of charge until 2 days before arrival. Guest(s) will be charged the total price of the deposit if you cancel in the 2 days before arrival.

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Non-Peak Season

Guest(s) may cancel free of charge until 1 day before arrival. If guest(s) cancel within 1 day, first night will be charged.

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Visitors

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All visitor's cars must park in the visitor carpark at the front of the park. You must notify reception of your arrival before entering the park.

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Smoking

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Smoking is not permitted in cabins, a cleaning fee of $800 will apply if you smoke in the cabin. Smoking is not permitted around the amenities area, playground or reception.

 

Staying With Pets

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Here at Pakenham Caravan Park we understand that many of our travellers like to bring their pets with them. 

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• Pets are not permitted without managements consent.​

• A pet agreement must be signed on arrival.

• Pets are not permitted in cabins/park accommodation at any time.

• Pets are permitted at caravan sites only.

• Under no circumstances are pets to be left unattended.

• Pets are to be on a leash or tethered at all times. 

• Pets must not be in or near amenities or recreation facilities.

• Pet owners are required to dispose of any animal waste promptly and appropriately, by picking up and wrapping the pets waste in a plastic bag and disposing it in the rubbish bins provided throughout the park.

• If guest choose to ignore these rules, they will be asked to leave the premises immediately and non-refundable.

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