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For Further Information Please Contact (03) 5941 2004

Arrival and Departure Policy

Cabin              check-in 2.00pm;   check-out 10.00am.

Caravan Site   check-in 12.00pm; check-out 10.00am.

Bookings

All bookings must provide a valid credit card and photo identification upon check-in.

To secure a booking, we require a credit card pre-authorisation. Nothing will be debited from your card when making the booking, however, Cancellation Policy as below applies.

A 50% deposit is required for group bookings and booking during peak season (Easter, Christmas and Public Holidays).

One Night Stay Policy

Cabin              additional $25 service fee applies.

Caravan Site   additional $6 service fee applies.

Cancellation Policy

No refunds are available should you decide to shorten your stay after arrival.

Peak Season and Group Booking

Guest(s) may cancel free of charge until 2 days before arrival. Guest(s) will be charged the total price of the deposit if you cancel in the 2 days before arrival.

Non-Peak Season

Guest(s) may cancel free of charge until 1 day before arrival. If guest(s) cancel within 1 day, first night will be charged.

Visitors

All visitor's cars must park in the visitor carpark at the front of the park. You must notify reception of your arrival before entering the park.

Smoking

Smoking is not permitted in cabins, a cleaning fee of $800 will apply if you smoke in the cabin. Smoking is not permitted around the amenities area, playground or reception.

 

Staying With Pets

Here at Pakenham Caravan Park we understand that many of our travellers like to bring their pets with them. 

  • Pets are not permitted without managements consent.​

  • A pet agreement must be signed on arrival.

  • Pets are not permitted in cabins/park accommodation at any time.

  • Pets are permitted at caravan sites only.

  • Under no circumstances are pets to be left unattended.

  • Pets are to be on a leash or tethered at all times. 

  • Pets must not be in or near amenities or recreation facilities.

  • Pet owners are required to dispose of any animal waste promptly and appropriately, by picking up and wrapping the pets waste in a plastic bag and disposing it in the rubbish bins provided throughout the park.

  • If guest choose to ignore these rules, they will be asked to leave the premises immediately and non-refundable.

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