For further information, contact us at (03) 5941 2004

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One-Night Stays

                  

Cabin                additional $20.00 service fee (weekdays); $30.00 (weekend & public holidays)

Caravan Site   additional $3.00 service fee.

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​Corporate and Group Bookings

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Please contact our office for corporate or group (two or more on-site accommodation) bookings. Different policies and additional supplements may apply. 

For corporate booking policy, please refer to our page.

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Bookings Terms and Conditions

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Check in:   Cabins from 2pm; Caravan Sites from 12pm

Check out: By10am

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All bookings must provide a valid credit card and photo ID upon check-in.

If guests are unable to provide this information, the Park reserves the right to refuse check-in.

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For late check-in, please contact reception in advance. Late check-out may be available upon request, with applicable fees.

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If guests do not depart before check-out time, guests agree that we may charge you for an additional day at the prevailing tariff applicable to your accommodation for each day (or part thereof) until you depart.

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The minimum check-in age is 18. Guests must ensure that persons under 18 years of age (minors) in your party are accompanied and supervised by a parent or guardian at all times whilst at the Park. You acknowledge that there will be third parties present in the park during your stay and that we are not responsible for the acts or behaviour of those parties. It is your responsibility to ensure the personal safety, welfare and protection of all minors in your party at all times during their stay at the park.

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Guests must return any keys and security cards at the time of departure and agree that we may charge you for the replacement costs of any keys or cards you lose or fail to return them to us.

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Smoking is not permitted in or around any park facilities (including cabins and any amenities, playgrounds and  games rooms). If we consider that you or your party has smoked in a cabin and/or the cabin is left in an unsatisfactory state (as determined by us), you will incur a cleaning charge of eight hundred dollars ($800).

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Guests agree that regardless of your length of stay, there is no tenancy or other proprietary rights created in your favour under any laws. We grant you a licence to stay in or use the facilities in our park and we reserve the right to terminate the licence at any time.

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If during your stay, we reasonably determine that you, or someone in your party, could present a risk to the health or safety of our staff or other guests at the park, or you or your party fails to comply with these terms and conditions, then in addition to any other right we may have, we may immediately terminate your accommodation and evict you and your party without liability to you. You agree that in these circumstances we are not required to refund any amount in relation to your booking or any other goods or services you have purchased from us.

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You and your party must respect the comfort of others staying in park at all times. Any unruly behaviour, excessive noise, drunkenness, bad and/or offensive language will not be tolerated and may result in you and your party being evicted from the park without refund. Quiet time in the park is after 10pm every day, and we may require you to refrain from any behaviour we consider may be disruptive to other guests of the park.

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Deposits and Payments

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A one-night deposit is required to confirm your booking, payable by cash, direct deposit (EFT), debit card, or credit card. Card payments can be made over the phone.

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Any amount in connection with the booking which is outstanding at the time of check-in must be paid at check-in unless alternative arrangements have been agreed with park management prior to arrival. Any additional charges incurred after check-in must be paid in full at the time they are incurred.

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For peak season bookings, full payment is required one month before your scheduled arrival.

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Seasons

 

Peak

Christmas School Holidays (Dec 20 - Jan 31)

Easter School Holidays 

Kings Birthday Long Weekend

Labour Day Long Weekend

AFL Grand Final Weekend

Melbourne Cup Long Weekend

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Off-Peak

All other times.

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Caravan Sites Rule

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No Tents or Swags Allowed In accordance with council regulations, tents and swags are not permitted on-site. We kindly ask all guests to adhere to this rule to ensure compliance with local policies. Thank you for your understanding and cooperation.

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Cancellation Policy 

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Refer to our Cancellation Policy page for more information.

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Children and Extra Beds

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Children of any age are welcome. Children must be supervised by a parent or legal guardian at all times.

 

Children 16 and over are charged at adult rates.

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Extra beds and linens are available upon request, subject to availability. Charges may apply.

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Visitors

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All visitors must park in the visitor car park at the front of the park and notify reception upon arrival.

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Smoking

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Smoking is prohibited in cabins and around the amenities area, playground, or reception. A cleaning fee of $800 applies for smoking inside cabins.

 

Pets

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Refer to our Travelling with Pets page for more information.

 

Damage and Liability

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Guests are responsible for any damage to the property, cabins, or sites caused by them or their visitors. Charges may apply for repairs or replacement of damaged items.

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Any monies or other valuables, goods or vehicles that belong to you or your party, or which you or your party bring in or on to the park (including any car park facilities) remain your responsibility and we are not responsible for their safekeeping.

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Quiet Hours

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Quiet hours are from 10 pm to 7 am to ensure a peaceful environment for all guests. Noise complaints may result in eviction without a refund.

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Maximum Occupancy

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Each cabin or site has a maximum occupancy limit, as stated at the time of booking. Overcrowding would result in additional charges or eviction.

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Vehicle Restrictions

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In order to ensure the comfort of others staying at a park, only one vehicle is permitted per caravan site or cabin unless prior arrangements are made. Additional vehicles must park in the visitor parking area.

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Fire and BBQ Safety

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Open fires are strictly prohibited. BBQs are allowed only in designated areas. 

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Park Rules

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All guests must follow park rules, including respecting other guests, staff, and facilities. Violations of park rules would result in eviction without a refund.

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Environmental Conservation

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Help us maintain the natural beauty of the park by disposing of waste properly and conserving water and electricity where possible.

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Emergency Evacuation

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In the event of an emergency, guests must follow all safety instructions provided by the park staff and designated safety personnel.

 

Fine Print

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• Tariffs are subject to change without notice.

• A 1.5% surcharge applies to credit card payments.

• Special requests are subject to availability and may incur additional charges.

• When providing any personal information to us, you agree to the collection, use and disclosure of your personal information in accordance with our privacy policy.  Please refer to our privacy policy.

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